Customer Reviews:
 This book is a treasure map to the promised land of articulating design November 13, 2007
Carter Stewart (London, UK)
1 out of 1 found this review helpful
This book was recommended by a collegue who performs most of our site IA. The book made working together in the short term so much easier! Specifically it gave me some confidence with Site Maps and Content Inventory which helped me communicate much more effectively as a project manager!
In the long term the book has helped me create effective and durable Personas, which also are helping us design much ore quickly and target and prioritise our site changes.
 Good ideas, poor structure November 5, 2007
Mark Steven (Edinburgh, UK)
2 out of 2 found this review helpful
This is a great book for dipping into (Brown cites numerous practical examples and techniques), but a heavy going read if you like doing things cover-to-cover.
The text books I like tend to have a very clear structure intended to make learning easy, but the mass of detail and alternative ways of doing things that Brown includes makes spotting and digesting the key points hard work.
If I could I'd give the content 4 or 5 stars, and its structure a lowly 3.
Still glad I bought it though.
Real world application of user-interface documentation March 21, 2007
J. M. Gibbard (Norwich, UK)
4 out of 4 found this review helpful
Dan's book is of profound relevance to anyone involved in producing web design documentation. During his day-long tutorial workshop at User Experience 2006 in London Dan taught me more about producing effective and compelling user-experience documentation than anything I'd learned at any time since 2001 and it's all in this book. His is the most comprehensive guide to allowing our work to inform and shape the creation of ground-breaking information architecture and yet it has been written in an accessible, friendly and authoritative manner. This book and Dan's regular contributions to Boxes and Arrows and the IA institute are essential reading for aspiring and practising user-experience professionals.
A must read for anyone involved in producing website documentation November 19, 2006
A. Mihalop (London, UK)
6 out of 6 found this review helpful
If you work in web product design or development, you will be well aware of the challenges of creating and communicating web design documentation. Dan Brown, a respected information architect, has put together a really useful book, covering the most crucial documentation that every effective web project will require. As an aspiring Information Architect I found the sections on design documentation including site maps, flow charts and wireframes really useful. Brown utilises a layered approach to producing documentation, which starts with the most important elements and then builds additional detail in subsequent layers. Whatever your level of experience, this book brings real clarity to producing the documentation that can make or break a web project.
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