Media:Paperback Pages:183 Shipping Weight (lbs):1.2 Dimensions (in):8.5 x 8.4 x 0.5
ISBN:011331079X EAN:9780113310791 ASIN:011331079X
Publication Date:November 15, 2007 Availability:Usually dispatched within 1-2 business days Shipping:International shipping available Condition:BRAND NEW - ***Delivery usually * 3 - 4 * working days - From Aphrohead of SOUTHPORT, Lancs, UK *** . Priority Airmail used Worldwide on International orders. Thanks from all at Aphrohead.
Very good..passed my exam only using thisSeptember 27, 2008 Jay The book is abt 132 pages, covers all aspects of ITIL framework. I used the book to pass my itil exam. there is a sample exam at the end of the book. But you should search the web for more. You need to read the book a couple of times before sittin the exam. It did a good job of explaining the concepts and practices.
CBT is betterSeptember 11, 2008 Mr. S. Dar(Bradford, UK) Being an IT trainer and heavily involved in ITIL and ISO 20000 I was well aware of this book and needed to buy it to help with my training tasks.
The book is probably best just used to revise with and not as a soul source to study from.
Try and use a CBT course if possible as this is more like the real exam (i.e. at one of the Test Centres).
