This a Reception Management book and much more!April 2, 2001 23 out of 27 found this review helpful
The title of this book does not do it justice or make it available to the wider audience to which it applies. The information contained is useful for Managers and reception staff as it contains everything you need to know about all aspects of managing the administration/reception side of a General Practice, and much more. It explains clearly many topics and gives the user a very comprehensive background to all job related tasks.
A useful guide for any member of the General Practice Team.
