PCPROTECH Remote Access 
                                                         
PCPROTECH can remotely connect to your system via an Internet connection and deal with most software problems by taking over your machine whilst you sit back and relax. This will save you time getting tricky software problems resolved and without the need of waiting around for the engineer to visit you.

Additional software will need to be added to you system at no extra cost, this is solely only to allow access from the PCPROTECH computer engineer and to allow your machine to be taken over securely.

Once installed PCPROTECH will issue you with password and some simple instructions.

The Remote Access Service is charge at £35 per connection cutting your onsite hourly costs, however failing to repair the fault remotely the cost of the remote access is then not charged. Therefore requiring an engineer to visit you and the onsite hourly rates are as normal.

Clients must have broadband (ADSL) for this particular service.